Office Support at Specialty1

Non-clinical dental office roles are essential for the smooth operation of a dental practice, focusing on administrative, managerial, and support functions rather than direct patient care. These roles include:

• Office Manager: Oversees the daily operations of the dental office, manages staff, handles budgeting and financial planning, and ensures compliance with regulations.
• Receptionist: Greets patients, schedules appointments, manages phone calls, and handles patient records and administrative tasks.
• Insurance Coordinator: Manages patient insurance claims, verifies insurance coverage, and ensures that the practice receives payment for services provided.
• Billing Specialist: Handles patient billing, processes payments, and manages accounts receivable.
• Marketing Coordinator: Develops and implements marketing strategies to attract new patients and retain existing ones, manages social media, and organizes promotional events.
• Patient Coordinator: Acts as a liaison between the dentist and the patient, helping with treatment planning, patient education, and coordinating follow-up care.
• Financial Coordinator: Assists patients with financial arrangements, including payment plans, financing options, and explaining treatment costs.

These roles are crucial for ensuring that the dental practice runs efficiently, providing support to both clinical staff and patients.

General Qualities

• Strong communication skills
• Organizational abilities
• Attention to detail
• Problem-solving skills
• Ability to multitask
• Proficiency in relevant software
• Customer service orientation

General Background

• Experience in relevant fields (e.g., administration, customer service, billing)
• Knowledge of dental or healthcare practices (preferred)
• Familiarity with industry-specific software and procedures

We aim to make the application process as easy as possible, drag and drop or upload a copy of your resume, answer a few questions, and provide basic information such as name, email, and phone. Then our careers team will review your resume against the job requirements and pass it along to the hiring manager!

Our onboarding process could not be easier, once you accept your offer, we will have our dedicated onboarding team reach out and welcome you in your new role. We will send send you a welcome email with your access information to our HR platform, UKG. This will be your one stop shop to set up mailing address, banking information, view pay rate information, pay dates, our culture book, and benefits guide. All in one place to make things easy!

While you are working on this, your manager will be working on a customized onboarding plan that ensures you have a strong beginning to your career! This includes frequently weekly check-ins to ensure that you are comfortable and growing into your new role with us!